AI receptionist for service businesses

Less voicemail.
More opportunity.

Turn the calls you can’t take into leads you can follow up on. Your AI receptionist answers questions, captures caller details, and books appointments—even after hours.

No card needed. Free setup and browser testing. Paid plan required for customer calls.

Your voice and rules Human handoff Plans from $29/month
A better first conversationIllustrative example

Home services

Your business. Your greeting.

  1. Receptionist

    Thanks for calling Greenline. I’m your AI receptionist. How can I help?

  2. Caller

    I’d like an estimate for a roof repair.

  3. Receptionist

    Of course. What’s your name and the best number for the team to reach you?

  4. Caller

    It’s Dana. You can use the number I’m calling from.

Repair estimateFollow-up needed

A conversation you can follow up on

Caller details and the reason for calling, together in your call history.

Try a browser call with your own business details after signing in.

For teams whose work happens away from the phone.

  • Home services
  • Salons & studios
  • Professional offices

AnswerGive every enquiry a place to start

CaptureKeep the details for follow-up

Book or connectHelp callers take the next step

More than picking up

A useful conversation. A clear next step.

Help a new customer find an answer, arrange a visit, or reach your team. Choose what your receptionist can handle and when it should ask a person to help.

01

Give callers a helpful first answer.

Share your services, hours, and common questions. Your receptionist uses those details to help customers while you focus on the work in front of you.

Business knowledge

02

Keep the details that lead to a follow-up.

Ask for a name, contact details, and the reason for calling. Review the conversation in your dashboard when you’re ready to respond.

Lead capture

03

Make booking part of the conversation.

Connect Google Calendar and enable appointments. Your receptionist can check availability and book within your configured business hours.

Calendar booking

You stay in control

Know when to bring a person into the call.

Some conversations need your team. Set transfer rules for human requests, sensitive topics, or questions your receptionist can’t resolve. Add a backup and a clear plan for unanswered transfers.

Build it around your business

Your handoff plan

  1. Try your main contact

    At the times you allow

  2. Reach a backup

    If you add a second number

  3. Leave a clear next step

    Take a message or use your voicemail

From setup to your first call

Hear it work before your customers do.

Start with your business details. Rehearse real questions in your browser. Publish when your setup and test are ready.

Step 01

Make it your own

Add your services, business hours, and greeting. Choose a voice and set the questions your receptionist should ask.

Step 02

Try a conversation

Use your browser’s microphone and speakers to rehearse customer questions and handoffs. Refine the rules as you listen.

Step 03

Publish when you’re ready

Choose a plan, connect a number, and complete your readiness checks. Then publish your receptionist for customer calls.

Once your receptionist is live

  1. 1

    Customer calls

    Your NextTek Voice number, directly or through forwarding.

  2. 2

    Your greeting

    The voice, introduction, and disclosures you choose.

  3. 3

    A helpful conversation

    Guided by your business details and rules.

  4. 4

    The next step

    Capture details, book, or try a human transfer when enabled.

  5. 5

    Review and follow up

    Find the conversation in your call history.

Make the numbers yours

What would one more customer be worth?

Estimate your coverage, then see how many extra bookings would cover the monthly plan. Use your own assumptions.

100
10 calls500 calls

Your estimated fit

Pro

$89.00 / month

300 estimated minutes · 300 included

1 extra booking

to cover the monthly subscription at $150.00 profit per booking.

View Pro plan

Illustration, not a forecast. Bookings aren’t guaranteed. Profit should be after your delivery costs. Call length varies; allow a buffer. Calls pause at your minute limit.

Room for your next customer

Choose a plan for your call volume.

Set up and test first. Subscribe when you’re ready to connect a business number and take customer calls.

Starter

$29USD / month

100 call minutes included

For a solo business covering occasional missed calls.

  • 1 AI receptionist
  • 1 dedicated phone number
  • 100 call minutes / month
  • Lead capture and owner handoff
  • Call logs and transcripts
  • Google Calendar booking
Explore Starter
Growing teams

Pro

$89USD / month

300 call minutes included

For growing teams sharing coverage across up to 3 lines.

  • Up to 3 AI receptionists
  • Up to 3 dedicated phone numbers
  • 300 call minutes / month
  • Lead capture and owner handoff
  • Call logs and transcripts
  • Google Calendar booking
  • Email call summaries
Explore Pro

Business

$229USD / month

800 call minutes included

For multiple teams or locations with more calls to cover.

  • Up to 10 AI receptionists
  • Up to 10 dedicated phone numbers
  • 800 call minutes / month
  • Lead capture and owner handoff
  • Call logs and transcripts
  • Google Calendar booking
  • Email call summaries
  • Priority support
Explore Business

Calls pause at your minute allowance. Manage or cancel your subscription from Settings.

Compare plan details

Compare with confidence

The right fit.
With the full picture.

A monthly price is only the beginning. Compare what’s included, how usage is counted, and what happens when you need more.

AI receptionist

NextTek Voice

$29.00/mo

Included usage
100 minutes on Starter
At the limit
Calls pause at the allowance. Upgrade or wait for renewal.
Consider it for
Hands-on control of business knowledge, Google Calendar booking, and transfers to your own team.
Explore NextTek Voice

AI receptionist · Pro

Smith.ai

$150/mo

Included usage
75 calls on entry Pro plan
At the limit
$2.50 per extra call on this tier. A $0 plan includes 25 calls, then $3/call.
Consider it for
Per-call billing, dedicated onboarding, and a wider integration catalog.
View pricing source

AI agent · Starter

Goodcall

$79/mo

Included usage
100 unique customers per agent
At the limit
$0.50 per additional unique customer. Unlimited minutes and tokens.
Consider it for
Billing by unique caller, including repeat conversations from the same phone number.
View pricing source

USD, monthly billing. Competitor public pricing checked 2026-09-08; prices and features may change. These plans use different billing units and are not equivalent allowances. Taxes, add-ons, and vendor terms may affect your total. NextTek prices come from our current plan catalog.

Have a plan you’re comparing? We can help work through your call volume and priorities.

Get help comparing

Good questions

Before your first call.

Get clear on setup, control, and what happens when your team needs to step in.

Ask us a question
Can I try it before subscribing?

Yes. Create an account, add your business details, and test your receptionist with your browser’s microphone and speakers. Choose a paid plan and a phone number when you’re ready for customer calls.

Can I keep my existing business number?

You can forward calls from your existing number to a NextTek Voice number. Forwarding options depend on your current phone provider. You can also use your new number directly.

What happens when a caller needs a person?

You choose a primary contact, an optional backup, and when transfers are allowed. If nobody answers, your receptionist can take a message, explain and end the call, or transfer to a configured voicemail number.

How do I control what it says?

Set the greeting, business knowledge, tone, required questions, and topics that need a human. Use browser tests to check real responses and refine the instructions before publishing. AI responses can still make mistakes, so review your tests and call history.

Does it work after hours?

Your published receptionist can answer outside your business hours. You control whether it may transfer after hours and which hours are available for appointments. Call answering requires an active plan with minutes available.

What happens if I use all my minutes?

Inbound calls pause when you reach your plan’s allowance. You can upgrade or wait for your allowance to renew. Review usage in your dashboard and manage your subscription from Settings.

Make a better first impression

Your next customer is one call away.

Build a receptionist around your business, or talk with us about the calls you want help handling.

No account needed to contact our team. Prefer email? support@nexttek.io.

Build yours free Talk to us